NEWS

Shopping Deliveries and Staying Safe

Updated: Apr 21

Is anyone bringing you shopping?


Here's some guidance to help you stay safe, brought to you from the town council in collaboration with local GP Dr Ian Hodgkins.


When Receiving a Delivery

As sometimes this infection goes unnoticed you must think that everyone we meet could have Covid 19 virus, even if they display no symptoms. Every contact is an opportunity for infection. We ask for your help to keep you and the person bringing your shopping safe, by following this guidance.





  • Do NOT open your door to thank the deliverer - waving from behind a closed window is optional!

  • Leave items in bag on doorstep for as long as possible – at least an hour. A longer time is preferable. If your doorstep is not secure then bring them into the house, wash your hands and leave for an hour.

  • The deliverer must not bring your shopping into your house - that is too much risk If you can't carry heavy boxes or bags, please take your time to bring items in separately.

  • Dispose of the shopping bag - in a closed bin.

  • Rinse the outside packaging in the sink - before putting it away as the virus can stay on your shopping.

  • Then wash your hands with soap - for 20 seconds (sing Happy Birthday twice if you wish!)


When Collecting Shopping

Deliveries are a major opportunity for infection of the people your are delivering to, and also to you.

As sometimes this infection goes unnoticed you must think that everyone we meet could have Covid 19 virus, even if they display no symptoms. Every contact is an opportunity for infection. We ask for your help to keep our towns people safe and to help us keep you safe, by following this guidance.

At the shop

  • Wash hands - with water and soap for 20 seconds or use hand gel before collecting pre-packed bags of goods.

  • NB Use the shop packing service - do not walk round shop to collect items. Stay outside of the shop and let the staff come out to you to give you the shopping.

At the home

  • Knock on the door - don’t use bell or knocker.

  • Place items on door step. Walk away and do not wait to be thanked – communicate only by waving through a closed window or chat by phone.

  • If the person comes to the door - as you approach and needs to speak to you, walk back a car’s length to speak and then ask them to close the door to enable you to leave the package safely. Wash hands - with gel after delivery and again with water and soap before eating or drinking.

At your home

  • Remove and wash your clothes - and take a shower.

Its a lot we know. But it just might save a life.

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Ashburton Information Centre, Ashburton, Devon, TQ13 7DX